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- C systematic desensitization. D cognitive therapy. A systematic desensitization B exposure C aversion therapy D psychoanalysis answer C question Giovanni abuses cocaine; Hans has a dog phobia. Which choice correctly identifies the behavioral...
- B aversion therapy. D systematic desensitization. Which behavior therapy technique is correctly matched with its description? A aversion therapy — Adaptive behaviors are shaped through reinforcement and punishment. B systematic desensitization...
- D Vomiting in response to the alcohol is a UR. Recall the terminology of classical conditioning. The token economy is a type of: A exposure. A operant conditioning B latent learning C observational learning D classical conditioning answer A question The power of positive reinforcement underlies: A the token economy. D exposure. In an eating disorders clinic, the patients receive merits for appropriate behaviors on the unit and for good eating behaviors such as finishing their meals. B a token economy. In a residential treatment facility for troubled youth, adolescent children receive large colored buttons when they hang up their clothes, make their beds, and come to meals on time. The children return the buttons to staff members to receive bedtime snacks or watch television. B observational learning. C operant conditioning. D classical conditioning. Which of these is NOT a classical conditioning technique? A exposure B systematic desensitization C the token economy D aversion therapy answer C question A the token economy; aversion therapy B systematic desensitization; behavior modification C behavior modification; the token economy D exposure; systematic desensitization answer A question Cognitive therapy was initially advanced by: A Aaron Beck.
- B Carl Rogers. C Albert Ellis. D Alfred Adler. A humanistic; behavioral B humanistic; cognitive C psychoanalytic; behavioral D psychoanalytic; cognitive answer D question Cognitive therapists believe that psychological disorders reflect: A maladaptive behaviors. B feelings of isolation and stagnation. C distortions in thinking. D unconscious conflicts. Coming to a conclusion when there is no evidence to support it is a cognitive distortion called: A selective abstraction. B overgeneralizing. C personalizing. D arbitrary inference. Making assumptions based on details taken out of context is a cognitive distortion called: A selective abstraction. B personalizing. C dichotomous thinking. D minimizing. Becca seems to see things in black-and-white extremes. A cognitive therapist would suspect that Becca is prone to: A overgeneralization. B dichotomous thinking. C selective abstraction. B magnification. C overgeneralization. D selective abstraction.
Chapter 13 - States Of Matter - 13 Assessment - Page 443: 31
Marcel receives an 87 on the second midterm in his calculus course—the first time he has ever received anything less than an A in any course. Marcel now believes he will never succeed in math courses. Marcel is demonstrating: A overgeneralization. B arbitrary inference. D minimization. Beck argued that cognitive schema underlie distorted thought patterns. B Erik Erikson. C Laurence Kohlberg. D Jean Piaget. A rational-emotive behavior; cognitive B cognitive; person-centered C cognitive; rational-emotive behavior D person-centered; rational-emotive behavior answer C question D Aaron Beck.- The goal of rational-emotive behavior therapy is to encourage: A positive thinking. B self-acceptance. C adaptive behavior. D healthy relationships. A behavioral B cognitive behavioral C insight D person-centered answer B question A exposure; cognitive behavioral B cognitive; rational-emotive behavior C rational-emotive behavior; cognitive D cognitive behavioral; exposure answer D question Which statement is true? A Cognitive therapy is superior to rational-emotive behavior therapy in most instances. B Cognitive therapy is superior to rational-emotive behavior therapy in some instances. C Rational-emotive behavior therapy is superior to cognitive therapy in most instances.
- For each chapter in the Glencoe textbook, Chemistry: Matter and Change, two pages of chapter review questions have been provided. Multimedia Optionspulls together the many multimedia materials that can be used as reinforcement, review, extension, and assessment with your students. To the Teacher Answer for glencoe geometry book florida chapter 8 section 2, Guide to solve aptitude problems, why is the square odd number congruent to 1 mod 8, free online algebra 2 tutor. Free math problem answers algebra solutions, algebra converter, solve quadratic formula with inputs. Assessment Chapter Review:These worksheets prepare students for the chapter test.
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It offers an intense, one-semester examination of selected concepts encountered in this field of study and provides integrated tools in explaining complex chemical problems of Created by. Terms in this set 30 allotrope. According to the kinetic-molecular theory, particles of an ideal gas a. The three basic properties of matter are volume, mass, and shape. All matter is made up of tiny particles called atoms. SSC Chemistry Chapter 8 paritosh Personalized photo desk organizer Surface area to volume ratio in cells Fgc haplogroup.Glencoe Chemistry_ Matter And Change Chapter 8 Assessment Answer Key
What is the correct way to conduct a telephone call to troubleshoot a computer problem? Always gather information from the customer and escalate the problem. Maintain professional behavior at all times. Ask personal questions to get better acquainted with the customer. Explain each step to help the customer understand the troubleshooting process. Explanation: It is important for a technician, when talking by phone with a customer, to be professional.- Also, having good communication skills enhances credibility with the customer. What is a recommended technique for a technician who is both troubleshooting a problem and also trying to help a customer relax? Establish a good rapport with the customer. Give the customer one minute to speak before taking over the conversation. Put the customer on hold. Spend time explaining the cause of the problem to the customer. Explanation: Good communication skills of a technician are very important and aid in the troubleshooting process.
- An important part of good communication is to establish a good rapport with the customer. Establishing a good rapport can help the customer to relax and a relaxed customer is more likely to be able to provide the information that the technician needs to determine the source of the problem. A customer is upset and wants to speak to a specific technician to resolve a problem immediately. The requested technician is away from the office for the next hour. What is the best way to handle this call? Refer the angry customer to a supervisor. Advise the customer that the requested technician is out of the office and insist on trying to resolve the problem. Make an offer to help the customer immediately, and advise the customer that otherwise the requested technician will call the customer back within two hours. Ignore the request for the specific technician by walking through a step-by-step process with the customer in an attempt to refocus the customer and solve the problem.
- Explanation: If a customer wants to talk to a specific technician, try to contact that technician and see if the technician can take the call. If the technician is not available, try to make an effort to help the customer and tell the customer that the favorite technician will contact the customer later if the customer prefers to wait. What two actions should a call center technician avoid when dealing with an angry customer? Choose two. What should the technician do? Interrupt the customer and ask whether the customer would mind going on hold for a few minutes. Tell the customer that the call will be put on hold for a few minutes. Signal to the colleague to wait. Mute the line to the customer while discussing the issue with the colleague.
- Explanation: When taking a call from customers, you must remain focused on their problems. You must not interrupt them or abruptly put them on hold without an explanation and asking for their consent. A technician receives a call from a customer who is too talkative. How should the technician handle the call? Talk over the customer and quickly gather the necessary information to be of help. Allow the customer to speak for one minute and then try to refocus the conversation. Use open-ended questions and repeat all the information back to the customer to politely show that unnecessary information is being given. Politely step in and gain control of the call by asking the customer social questions. Explanation: If a customer is too talkative, the technician should allow the customer to speak for one minute before attempting to refocus the conversation with as many closed-ended questions as possible. What are two examples of displaying professional communication skills while talking to a customer?
- Interacting with them and using some interjections to let them know that you are listening, or paraphrasing the problem back to them, will show that you are listening. Interrupting them or making customers repeat what they just said and focusing on what you cannot do will only make customers angry. Which statement describes a best practice related to time management? The technician should take the easier calls first, regardless of the urgency. The technician should give better service to a customer for whom the technician feels more sympathy. The technician can take the call of another technician, even without permission to do so. The technician should make sure to call the customer back as close to the callback time as possible. If you have to call a customer back, make sure that you do it as close to the callback time as possible.
- When working with many customers, do not give favorite customers faster or better service. When reviewing the call boards, do not take only the easy customer calls. Do not take the call of another technician, unless you have permission to do so. Which two rules should be followed by call center employees to ensure customer satisfaction? Show favoritism to returning customers. Sympathize with customers regarding their negative views of a previous technician. Offer different repair or replacement options if possible. Communicate the repair status with explanations of any delays. Take a call assigned to another technician on the call board if the call is from a known customer. Explanation: When focusing on customer satisfaction, technicians must communicate effectively and fairly with each customer. A technician must communicate the repair status with a customer and explain any experienced delays. A technician must also offer different repair or replacement options if needed.
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Technicians should never show favoritism to specific customers, talk negatively about other technicians, or take a call that belongs to another technician without permission. During the process of troubleshooting, a technician gains access to customer private information. What is expected that the technician do with this information? Document all information in a log file. Keep it confidential. Send this information to the manager of the customer. Send this information to the technician manager. Back up the information just in case the customer needs it some day. Explanation: All customer data must be kept confidential. If information is shared, it would be with other technicians who also have to keep the information confidential. Which statement is characteristic of most personal software licenses?- Developers are allowed to modify and share the source code that runs the software. A company is allowed to use the software campus wide. A user is allowed to share the software with friends. A user is allowed to install the software on only one computer. Explanation: Most personal software licenses allow a user to run the software on only one PC.
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Some personal software licenses allow a user to copy the software onto multiple PCs. These licenses usually specify that the copies cannot be run at the same time. Some personal software licenses are for commercial products that require purchase. There are personal software licenses for open source software that are free to use. Personal software licenses are intended for personal use of the product. Software to be deployed campus wide needs site licenses or enterprise licenses. What is the definition of cyber law? Which two actions should a technician take if illegal content, such as child pornography, is discovered on the hard drive of a customer computer? Confront the customer immediately. Remove and destroy the hard drive. Contact a first responder. Shut down the computer until authorities arrive.- Document as much information as possible. Explanation: If illegal content is found, begin documentation to build a chain of custody and contact a first responder immediately. When performing computer forensics, what can be prevented with a properly and carefully documented chain of custody?
- The volume of a gas at If the pressure is increased to kPa, what will be the new volume? The pressure of a sample of helium in a 1. What is the new pressure if the sample is placed in a 2. ChallengeAir trapped in a cylinder fitted with a piston occupies ApplyBoyles law to explain why air enters your lungs when you inhale and leaves when you exhale. Boyles Law states that at constant temperature, the volume of a gas varies inversely with pressure. When you inhale, lung volume increases. Pressure decreases and air moves in. When you exhale, lung volume decreases. Pressure increases and air moves out. Explain what happens inside the lungs when a blow to the abdomen knocks the wind out of a person.
- Use Boyles law to determine your answer. When someone is hit in the abdomen, the diaphragm is temporarily paralyzed. When the diaphragm does not move up and down, lung volume does not change. If the volume does not change, pressure inside the lungs does not change, and air is not drawn in and out of the lungs. InferParts of the lungs lose elasticity and become enlarged when a person has emphysema. From what you know about Boyles law, why does this condition affectbreathing? If parts of the lungs lose elasticity, it is more difficult to change lung volume.
- With less change in volume, there is less difference in pressure. With less difference in pressure, it is more difficult for air to enter or exit the lungs. Explain why beginning scuba divers are taught never to hold their breath while ascending from deep water. As a scuba diver ascends, pressure decreases. A decrease in pressure results in an increase in volume. If a diver holds his or her breath while ascending, air volume in the lungs would increase.
- Practice Problemspages What volume will the gas in the balloon below occupy at K? A gas at 89C occupies a volume of 0. At what Celsius temperature will the volume increase to 1. The Celsius temperature of a 3. What will be the resulting volume of this gas? ChallengeA gas occupies 0. The pressure in an automobile tire is 1. What will be the pressure if the temperature increases to Helium gas in a 2. At What was the initial temperature of the gas in the cylinder? ChallengeIf a gas sample has a pressure of A sample of air in a syringe exerts a pressure of 1. The syringe is placed in a boiling water-bath at The pressure is increased to 1.
- What was the initial volume? A balloon contains If the pressure doubles and the temperature decreases to 2. ChallengeIf the temperature in the gas cylinder below increases to The final volume is less than the original volume, so the piston will move down. Section State the relationship among pressure, tempera-ture, and volume of a fixed amount of gas. This relationship is given by the combined gas law. For example: when the temperature increases, either the volume or pressure increases or both. ExplainWhich of the three variables that apply to equal amounts of gases are directly proportional? Which are inversely proportional? P and V are directly proportional to T, and P and V are inversely proportional to each other. AnalyzeA weather balloon is released into the atmosphere. You know the initial volume, temperature, and air pressure. What informa-tion will you need to predict the volume when it reaches its final altitude?
- Which law would you use to calculate this volume? You would need to know the final temperature and final pressure to calculate the final volume. Use the combined gas law. Infer why gases such as the oxygen used at hospitals are compressed. Why must compressed gases be shielded from high temperatures? What must happen to compressed oxygen before it can be inhaled? A greater mass confined to a smaller volume makes transporting and storing of gases easier.
- Increasing temperature increases pressure, and the cylinders might explode. Before compressed oxygen can be breathed, it must be decompressed. CalculateA rigid plastic container holds 1. How much pressure will the gas exert if the temperature is raised to Design a concept map that shows the relation-ship among pressure, volume, and temperature in Boyles, Charless, and Gay-Lussacs laws. The concept map should show how P, V, and T are proportional to one another. It should also label each pair of variables used in the gas laws. What size container do you need to hold 0. How much carbon dioxide gas, in grams, is in a 1. What volume in milliliters will 0. What volume will 0. Calculate the volume that 4. ChallengeA flexible plastic container contains 0. Determine the Celsius temperature of 2.
- Calculate the volume of a 0. What is the pressure, in atmospheres, of a 0. If the pressure exerted by a gas at 25C in a volume of 0.
- Traffic can be filtered based on different attributes, such as source IP address, source port or destination IP address or port. Stateful packet inspection SPI — This is a firewall that keeps track of the state of network connections traveling through the firewall. Packets that are not part of a known connection are dropped. Application layer — All packets traveling to or from an application are intercepted. All unwanted outside traffic is prevented from reaching protected devices. Proxy — This is a firewall installed on a proxy server that inspects all traffic and allows or denies packets based on configured rules. A proxy server is a server that is a relay between a client and a destination server on the Internet. What would cause a Microsoft Windows update to fail?
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