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- Questions are of multiple choice behavioural type. Each has a write-up followed by different possible responses. If it so appears that none of the options appear most likely or least likely to you, pick the closest ones. On the face of it, there is...
- Being honest and consistent is the key! Sample Question 1 You are approaching the lunch hour in your shift. It is the Holiday season and your day has been really busy. A customer comes in and asks to check if she can redirect the shipment she had...
Ace The 2021 USPS Exams (Prev. Known As Postal Exam 473) - With Accurate Practice Tests & Guides
Sample Question 2 It is a busy Monday morning. There are lots of work to be done but you see your colleague continuously fidgeting and moving away from his desk for prolonged periods. You anticipate by the end of the day there will be a slippage in the work assigned to your team. Select the action you will be most likely to take and the action you will be least likely to take in this scenario. Even though you think that you have taken corrective option beforehand by reporting to the Postmaster, this reflects bad team-spirit. It could create a negative team environment and impact working relationship with your colleague in future. Option 2 is also not the most favoured option. While you proactively take additional work, the actual issue remains unaddressed.- If the colleague is intentionally shirking work, you might end up with an errant colleague and unfair workloads to cover for him in future too. Option 3 should be the most desirable option. You show positive team spirit and open communication by talking to your team member about a perceived issue. You also find an opportunity to resolve the situation without escalating or hindering teamwork. Your colleague might be having genuine problems and would really appreciate some help from the team in times of need. Option 4 should be the least desirable. Talking about a colleague behind his back and instigating others to get him reported must never be encouraged in a well-functioning team environment. It contains questions specifically related to your past work experience. Understand that this is the place in the assessment where any information you submitted earlier as part of the application process may be corroborated. Therefore, while answering this section, make sure all details that you shared in previous phases dovetail with the responses you provide here.
- Be careful that all specifics on past work events, gap in employment etc, tally exactly. Needless to say, you are expected to be absolutely honest while presenting the facts. Any inconsistency may be the ground for immediate ineligibility. As in earlier sections, check your response before you move on to the next question. You may not go back to earlier questions. Ensure you have exact dates for important employment events. This should avoid any inadvertent discrepancy while taking this test. It is also by far the segment with the most number of questions. All questions are behavioural types and are meant to gauge your personality fitment to the role you are applying for.
- You would be typically presented with a combination of two statements say, statements A and B and required to choose your response on a subjective scale — Most like statement A, Somewhat like statement A, Somewhat like statement B, Most like statement B. Since these are behavioural questions meant to assess your personality traits, there can be no obvious right or wrong answer. But if you have researched the job role well, you may still guess the desired behaviours. Best bet, be honest. As in other parts involving behavioural questions in all VEA versions, there are checks and balances internally to weed out attempts to con the system. There can be complementary questions and you need to be careful so as not to get flagged for behavioural inconsistency.
- Note that, it is highly probable that neither of the two statements will exactly describe your approach. Pick up the statement that reflects more like you usually behave. Trust your gut! Identify which of the following statements describes you best: Response: Respond to reflect your general approach to work. Keep in mind the kind of behaviour that would likely be expected from you in the position you are applying for. For example, work in carrier, mail handling or mail processing roles can be very repetitive and mostly follow a defined set of activities. If you largely like jobs with lots of variations, you might sooner or later feel your work dull or tedious in these roles. Obviously it will not imply a great fitment. On the other hand, customer service clerk jobs in sales, service or distribution might have to deal with different situations with different customers.
- As the nomenclature suggests, the goal is to find how adept you are at identifying differences between two separate numbers. The test itself looks deceptively simple. There would be 12 questions in total and you may expect them to be presented in groups of four. Each number would be an 8-digit string. Be careful and vigilant as you check out the number strings. As soon as you find the first anomaly, do not check any further. In case you find it difficult to visually check and compare entire strings, feel free to devise your own ways — you may start from the left and check two numerals each or divide in groups of four. It should be fairly easy with rigorous practice. You may also want to say out the numbers aloud or use a stylus, pen or pencil tip as an aid if that helps to focus. Be confident of your responses before you move on to the next set of questions. You would not be allowed to move back to the previous set.
- If there are 4 or more consecutive zeros, check carefully — that sequence might hide a possible mismatch. PRO TIP 8: Even though it is nowhere explicitly stated in either the or versions, you may benefit by working this section quickly and, of course, correctly! It appears that the internal mechanism may keep a tab on the time taken to complete this section. It could be advantageous to complement accuracy with speed to jack up your score. Sample Question 4.
- To score high and improve your chances to get the job, use this question U. One of the customers on your route moved to a different unit at the same apartment complex. You know he has moved but you have not received a change of address. He flags you down one day and wants to know why he is not getting his mail. What would you most likely do? Inform him that until you receive a change of address, you cannot deliver to the new address. Tell him that you are holding it at the station until you receive the change of address, which is postal policy. Tell him you will bring it all to him tomorrow but if he has not submitted a change of address, he should do so soon.
- Give him a change of address card that you keep in your truck and tell him he must submit it soon or they will send his mail back to the sender after a certain time. Incorrect answer. Please choose another answer. What would you least likely do? It is time for your break, but the work is unfinished, and you are behind schedule. Go to break. You are almost finished, so ask your supervisor if you can finish and go on your break later. Remind your supervisor that it is your break time in case she wants someone to work the mail while you are gone. Ask someone to finish up so you can go on break. You find a stamped letter on the ground next to the mail box that appears to be outgoing mail. The flag on the mail box is up. Leave the letter on the ground, as its outside the scope of your responsibility. Put the letter back in the mail box and leave the flag up to let the owner know the mail was not picked up, so she can examine it. Pick up the letter and process it as if it was posted to be mailed.
- Knock on the mail box owner's door and ask if it's her mail. You are manually casing mail and you hear two co-workers gossiping about another co-worker who is close enough to hear them. Quietly tell the two gossiping co-workers that the person they are talking about can hear them. Mind your own business and keep it to yourself. Join the conversation and try to change the subject. Later tell the person that was being talked about that those two people gossip about everyone and not to let it bother her. A container of mail from your machine has been taken to the dock to be loaded on a truck, and you realize you may have put a tub of mail in it which does not belong there. This means that it could go to the wrong postal station. Leave your station and run to the dock to see if the truck has left to fix your mistake. Ask your supervisor if you can run to the dock to see if you can rectify the mistake. Tell your supervisor what you suspect and ask if she can call the dock to find out if the truck is still there.
- There's no need to do anything. No one will know it was you that made the mistake. Two co-workers get into a heated argument on the workroom floor. One of them is a friend of yours. Take your friend's side and join the argument. Get a supervisor in case punches are thrown. You are there to do your job, so you avoid the situation. Approach the two and ask them to calm down.
- A customer asks for a book of stamps. When you tell her the amount, she says she does not have enough money. Tell her you are sorry, but you must collect all the money. Find out how much she is short and pay it for her. Offer to sell her fewer stamps that are within the amount of money she has. Give her the stamps and ask her to drop the money off later. A customer complains to you about another clerk saying that the clerk was rude and uninformative.
- Create a studying schedule well in advance and stick to it all the way until the day before your exam. Although you may be able to develop the proper test-taking skills and strategies on your own, you should use every possible advantage to counter the difficulty of the postal exam. Invest in a recent study guide for exam E that includes study strategies, information on exam content, and lots of practice exams. Take advantage of the practice exams included in your study guide.
- The format of the postal exam can be particularly daunting for many people, and experiencing it in a stress-free environment will help you be less intimidated by it during the actual test. Part A of the exam will ask you to determine if two addresses are identical at a very fast speed. Spend some time quickly comparing similar addresses to determine whether they have any discrepancies between them. The questions in Part A will ask you whether the two addresses have different street addresses, different zip codes, different street addresses AND zip codes, or no differences. You will only have roughly 10 seconds to answer each question in Part A, so train yourself to spot all the differences between addresses in about this much time.
- If you've never seen forms like these before, you may feel overwhelmed. Devote some time to studying commonly used postal forms and how to correctly fill them in. The most difficult aspect of these questions may be dealing with ambiguous wording. Practice reading bureaucratic forms to understand how to input information precisely and correctly. Get used to looking to the fine print for guidance in understanding forms. By far the hardest portion of the exam for most people is Part C, where you're asked to memorize the address range for various delivery routes and then sort addresses into their proper routes. To best this section, strengthen your memorization and recall skills. For instance, a route may include Johnson Ave, while Johnson Ave may fall under a separate delivery route. Any address that includes a misspelled street name needs to be marked as undeliverable rather than be categorized in the route it seems to belong to.
- The postal exam will throw a lot of questions at you in a short amount of time, so it will help to have a good sense of concentration. For example, when you're not studying, spend at least 30 minutes each day reading. During that 30 minutes, only focus on reading and don't allow your mind to wander. Block out all distractions while you're reading. You can also trying meditation to improve your concentration skills.
- Create a studying schedule well in advance and stick to it all the way until the day before your exam. Although you may be able to develop the proper test-taking skills and strategies on your own, you should use every possible advantage to counter the difficulty of the postal exam. Invest in a recent study guide for exam E that includes study strategies, information on exam content, and lots of practice exams. Take advantage of the practice exams included in your study guide. The format of the postal exam can be particularly daunting for many people, and experiencing it in a stress-free environment will help you be less intimidated by it during the actual test.
Study For The Postal Service Exam 473 With Help From Our Practice Tests!
Part A of the exam will ask you to determine if two addresses are identical at a very fast speed. Spend some time quickly comparing similar addresses to determine whether they have any discrepancies between them. The questions in Part A will ask you whether the two addresses have different street addresses, different zip codes, different street addresses AND zip codes, or no differences.- You will only have roughly 10 seconds to answer each question in Part A, so train yourself to spot all the differences between addresses in about this much time. If you've never seen forms like these before, you may feel overwhelmed. Devote some time to studying commonly used postal forms and how to correctly fill them in. The most difficult aspect of these questions may be dealing with ambiguous wording. Practice reading bureaucratic forms to understand how to input information precisely and correctly. Get used to looking to the fine print for guidance in understanding forms. By far the hardest portion of the exam for most people is Part C, where you're asked to memorize the address range for various delivery routes and then sort addresses into their proper routes.
- To best this section, strengthen your memorization and recall skills. For instance, a route may include Johnson Ave, while Johnson Ave may fall under a separate delivery route. Any address that includes a misspelled street name needs to be marked as undeliverable rather than be categorized in the route it seems to belong to. The postal exam will throw a lot of questions at you in a short amount of time, so it will help to have a good sense of concentration.
- For example, when you're not studying, spend at least 30 minutes each day reading. During that 30 minutes, only focus on reading and don't allow your mind to wander. Block out all distractions while you're reading. You can also trying meditation to improve your concentration skills.
- Read 26 answers Answered May 8, I personally thought the test was a breeze! I was really scared thinking maybe I should have bought the practice test book. I was contacted to go to the main branch in Nashville to take that test, the one that decides if your hirable. Also, I feel that if you have common sense and good with numbers, you will do just fine!!! I was the first one to finish test and within seconds another guy turned his paperwork immediately following myself.
- WHEN I finished the test, it was so easy that I was worried that I had to of misunderstood something on the test bc it was just too easy! I went over each part a couple times before turning it in so I could check my work and to make sure that I didn't skip a single answer. Fyi: if you don't know the answer, do NOT skip it bc it will show up like you put the wrong answer. Again, common sense! Now as far as the speeding ticket.
- Providing that you have very high grades on your test, that makes it easier to be considered for employment. Making your test score higher. They choose people who have scored the highest on the test. I made a 98 on the test. This part can be different depending on location. They will either say thank you, we will inform you very soon. Or, they will tell you when, where and what time to show up for your 2 week's of paid training.
- The key here is that in Part A, you are penalized for incorrect answers. Your overall strategy is to work as quickly as possible but be accurate. You will be shown 5 different forms and asked 6 multiple choice questions on each form, for a total of 30 questions. You will have a total of 15 minutes to answer all the questions. Scoring Your score in Part B is simply the number of items that you answer correctly. There is NO penalty for guessing. Your overall strategy is to make sure you work quickly and answer every question even if you have to guess.
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